IU Health Jay Hospital

Visiting Hours

IU Health Jay Hospital allows open visiting hours daily. If you visit after 8:00 pm, please use the Main Entrance. The hours will be maintained with exception made at direct caregiver's discretion or physician's orders.

Personal Items

There is a lot of activity in the hospital and many people are involved in your care during your stay. You may be transferred from your room or you may leave your room for a procedure. It is best to keep personal items and valuables to a minimum while you are in the hospital.

The hospital will not be responsible for patients' personal items or valuables. If you bring valuables such as jewelry, credit cards or cash exceeding $5.00, we recommend sending them home with a family member.

Personal items kept at the bedside, including but not limited to dentures, eyeglasses, contact lenses, hearing aids and other devices such as canes and walkers are the responsibility of the patient. Be sure personal items are labeled with your name. Take care to place them where they cannot be easily misplaced or discarded. The hospital can provide you with a container for smaller items.

Medicines

If medicine is required during your stay, your doctor will prescribe it for you. If you brought your own medicine, please share this information with your health care team. We recommend you send it home or have your caregiver store it for safekeeping. Any problems with this policy should be discussed with your physician.

Bed Assignment

IU Health Jay Hospital is a 25-bed critical access hospital. Each patient room is private, equipped with a comfortable, adjustable bed, guest seating, and a color television and telephone.

Smoking

For the safety and comfort of all team members, patients and visitors of IU Health Jay Hospital, all hospital owned buildings and grounds are smoke free.

Discharge

At discharge, your nurse or social worker will review personalized instructions to help you care for yourself at home. You’ll receive information on medications, diet, follow-up appointments, and any necessary home health services or equipment.

Gift Shop

Trinkets and Treasures, located on the ground floor of IU Health Jay Hospital near the main entrance, is operated by the JCH Auxiliary. A wide selection of gifts, candy, balloons, handbags, jewelry, and flowers is available. The gift shop is open Monday through Friday 8:00am-5:00pm and Sunday 1:00pm-4:00pm. The shop is closed on all national holidays.

For more information about Trinkets and Treasures call 260.726.1876.

Healthy Beginnings

The Healthy Beginnings program was created to improve the health and safety of moms and babies. We understand that navigating healthcare, community resources, and social service programs can be difficult. We are here to listen to you without judgment. We want to make it easier for you and we can help you!

We can assist you by:

• Answer prenatal and postnatal questions.
• Navigate doctor’s appointments with you.
• Connect you to community resources.
• Schedule childbirth classes.
• Acquire a breast pump through your insurance company.
• Help get a car seat that is fitted to your vehicle.
• Educate you on what to expect when it is time to have your baby and how to safely care for your baby.
• Customize your care to make sure that what matters the most to you is a key focus of your care team.

Transitioning Home

The IU Health Jay Swing Bed Program is designed to provide care to patients who are in transition from their recovery after illness, injury, or surgery. Our goal is to help patients heal and build the strength they need to regain the ability to do daily activities and return home safely. Our program offers rehabilitation and skilled nursing services designed to maximize recovery following an acute hospital stay and allows patients to do this close to home.

Services available while in Swing Bed Program

• Physical, speech and occupational therapy - Patients will receive therapy at least five days per week and may receive therapy more than once per day depending on their needs
• IU Health physician available 24/7
• Ancillary Services (i.e. lab, imaging, respiratory therapy)
• Case Management/Social Services
• Discharge planning
• Nutritional counseling
• Pharmacy
• Skilled nursing services such as wound care and IV therapy
• Spiritual services (i.e. chaplain)

Insurance Coverage

We accept many health insurance plans, including Medicare. The case manager will verify the details of your plan and discuss coverage with you prior to admission.

Ostomy Education and Support

Ostomy education helps patients, and their families feel more prepared for ostomy surgery and aftercare.

We provide education for patients with:

• Colostomies
• Conventional and continent ileostomies
• Conventional and continent urostomies
• Fistula

Pre-operative counseling and education before surgery

• Brief discussion of anatomy and physiology of the GI tract
• Their procedure
• Stoma-marking
• Lifestyle adjustment
• Psychological preparation
• Pouch changing/emptying
• Product for home practice

Lifetime support after hospitalization and beyond

• Follow-up at outpatient one to two weeks
• One month
• Three months
• Six months
• Annually
• Follow-up if leaking or skin issues
• Support groups

Benefits

Ostomy education has been shown to provide benefits to the patient as well as the healthcare system.

Wearing a pouch (ostomy collecting device) is one of the biggest changes your patient will face after surgery. It takes some getting used to, but it is not as difficult as they might imagine. With the help of an ostomy nurse and some practice, they will regain control over their lives with confidence and will be able to return to most activities.

Timely patient education facilitates discharge planning and reduces patient anxiety. Education around independent ostomy care and acceptance increases patient quality of life. Reduction in readmissions when ostomy nurses are involved in education and care pre- and post-surgery for ostomy patients in 2019 was estimated at 24%.

We welcome inquiries and referrals. How to make a referral:

• Physicians and providers are welcome to fax an order to 317.222.2447
• Or call the IU Health Jay Ostomy Nurse at 260.766.2505

Hours of operation
Monday – Friday *by appointment

IU Health Jay Ostomy
500 W Votaw St
Portland, IN 47371
T 260.766.2505
F 317.222.2447

Jay Ostomy Support Group

The IU Health Jay Ostomy Support Group provides support and education about the latest products, as well as information about ostomy, urostomy and intestinal diversions.

Where: IU Health Jay Conference Room B
When: 3rd Thursday of the month, 6 pm
For more information, call 260.766.2505.